• Instrument calibration by one of our Technical Support Engineers

    Instrument calibration by one of our Technical Support Engineers

Technical Service

Ensuring your investment is our personal concern

  • Intensive, individual service for all aspects of your measuring instrument
  • Qualified advice by our team of engineers
  • Long-term use of your instrument well beyond the normal limits

Precision, quality and long-term functional reliability are things we take for granted at KRÜSS Technical Support. We monitor you and your instrument from the very beginning, ensure its operational readiness with regular maintenance, and act quickly and dependable whenever you need our support.

We are a team of highly qualified engineers, and see it as our job to provide a combination of technical know-how and comprehensive advice. We are not only familiar with the measuring technique of your KRÜSS instrument, but also with the ways in which it can be used for a variety of applications. With this knowledge, we from the Support Team can help you get the best from your technology.

We work together with you to match our extensive range of services to your requirements. This flexibility and technical knowledge enable us to ensure the high quality and value of your instrument.

We maintain the reliability of our measuring instruments constantly – significantly longer than is normal in the industry. Even when KRÜSS has long since developed a successor for your instrument, we will make every technical effort to repair and even modernize it.

For more information see our range of services.

Remote support

Do you face any technical issues and are relying on a quick solution? We will provide direct support from screen to screen.

It is often unnecessary for our support engineers to visit site, as we can help you with most measuring instruments online using Remote support. To do this, we simply set up a secure internet connection to the computer which controls your instrument. In parallel with this, we accompany you through the support process. In this way, we optimize software parameters, and help you to use and update installed firmware and driver versions on request.

Download Fast Viewer Download Team Viewer


Technical Service brochure

FastViewer (for remote support)

TeamViewer (for remote support)

Worldwide Technical Service

Borsteler Chaussee 85,
22453 Hamburg, Germany

Phone: +49 40 514401-55
Fax: +49 40 514401-98

Email: service@kruss.de


Further service locations

USA & Canada
Phone: +1 704 847 8933
Email: service@krussusa.com

Phone: +86 10 6184 2095
Email: service@krusschina.cn

France & UK
Phone: +33 1 60 14 94 04
Email: service@kruss.fr