Technical Service
Ensuring your investment is our personal concern
Customer Care
+49 40 514401-290
Our philosophy of support
As a team of highly qualified engineers, we offer comprehensive technical support that not only covers the life cycle of your instrument, but also its professional application for various tasks. With this understanding of our job, we help you make the best use of your investment.
Set Up and Installation
Don’t lose time and let measuring be the first thing you do with your instrument.
Training
Start your analyses with solid know-how and refresh and deepen it during your instrument’s life cycle.
Maintenance and Repair
Expect your instrument to be a reliable long-term employee.
Upgrades
Let your instrument and software grow more powerful with new measuring and automation options.
Instrument Rental
Welcome our instrument as a useful guest – for a trial period or to bridge downtimes.
Instrument Qualification
We help you pass every audit with tailor-made IQ/OQ verification and documentation.