Remote IAT: Installation and Training online

Take the first steps with your new instrument together with us in a remote session

When we supply a measuring instrument, on request, our Technical Support team will carry out the installation and undertake intensive training. Previously, such IAT (Installation and Training) always involved a visit to site. With immediate effect, you can benefit from this service for some instruments in the easier-to-plan form of a Remote-IAT (RIAT) as an online service. For example, an RIAT is recommended for our Mobile Surface Analyzer – MSA, which can be commissioned in very short time and reduces carrying out the measurement to a single click.

We will install our ADVANCE software and the necessary drivers on your computer via a secure remote desktop connection, and go through the steps for setting up and operating your instrument with you. Conversely, when using the software, you can take a virtual look over the shoulder of our support engineer who carries out the RIAT with you.

You can book an RIAT when you order or at any other time. To do this, simply contact our Technical Support.