ADVANCE Software Assurance

Benefit from our continuous development

 

The safe and simple way of staying up-to-date

 

The time for acquiring anything high-tech never seems to be right: One doesn‘t want to miss the next innovation. ADVANCE is no exception to this rule. With usually two annual releases we continuously extend the range of functions with new powerful features. With the ADVANCE Software Assurance you will never miss a new development and always work with the latest version.

No Risk

Measured data will stay compatible when upgrading.

No Ties

Licenses will stay valid when cancelling.

No Cost Trap

Costs during minimum term will be equal to instant purchase.

Why you shouldn’t miss regular updates
 

Two opportunities, one best choice


The ADVANCE Software Assurance has a minimum term of three years. We consider it advantageous because the annual fee for the first three years is exactly one third of the price for an instant purchase, which comes without upgrades. When cancelling the contract, you can still use ADVANCE for an unlimited time.

Instant Purchase

  • No upgrades
  • Full price in one rate
  • All new modules must be purchased
  • Bugfixes for one year
  • No license expiration
Recommended

Software Assurance

  • One or two upgrades per year

  • One third of full price per year

  • Most new modules are included

  • Bugfixes during whole contract term

  • No license expiration

Questions and Answers

About prices and procedures

The contract has a minimum term of three years. The annual fee, which is due at the end of each year, is one third of the price of an instant purchase. So for the first three years, both options come with the same price, just with or without upgrades.

Your contract partner is the same as for the purchase of the KRÜSS instrument. Depending on your organization’s location, this will be a KRÜSS office or one of our trusted exclusive distributors. Either way you can rely on the close customer contact that distinguishes our company.

Whenever an ADVANCE upgrade is ready, we at KRÜSS will send you an email with a download link for the new version. This will probably be two times a year, at least once a year.

If you are convinced of the regular ADVANCE upgrades and want to keep receiving them, you don’t have to do anything. After the minimum term of three years the contract is automatically prolonged annually.

There will be no price adaptions of the fee in the first 3 years. After 3 years the fee will be adapted to one third of the price for an instant purchase according to our anually updated price list.

About compatibility

We take care that the installation of upgrades cannot conflict with data you already measured and that the data display and management of new versions run smoothly with old data. In many cases it is even possible to re-evaluate old raw data with new or improved methods.

Upgrades are almost always compatible with your instrument as it is. In rare cases the installation goes along with a firmware update. The new firmware and the installer are part of the ADVANCE upgrade package, in which we also show you how to proceed in a few simple steps. If in any case an upgrade is impossible for technical reasons, the ADVANCE Software Assurance contract will not be continued.

About canceling

Of course it is. Just send your cancellation to your contract partner, which is KRÜSS or one of our exclusive distributors, at least three months before the contract term gets prolonged.

Neither will anything happen to your installed version of ADVANCE, nor will you lose the right to use it. You will just be missing the regular upgrades.

About life without ADVANCE Software Assurance

Of course we don’t try to force you into a contract. Although we believe that the ADVANCE Software Assurance is more beneficial in most cases, we also offer licenses with an ADVANCE instant purchase without upgrades. We keep this option open to partners who prefer it for budgetary reasons or because they are not willing or allowed to enter a contract.

This is of course possible, though we do not recommend it because this option is not cheaper than three contract fees. Moreover, you would miss further upgrades.

You can enter an ADVANCE Software Assurance contract anytime. The three-year minimum contract term with annual fees starts with the contract date.

We take great care that ADVANCE leaves our house without critical bugs by means of intensive testing. However, we ensure updates of your version until one year after instant purchase, although such a long term has never been necessary in the release history of ADVANCE.