Technical Support, Sales Support & Service Engineer (m/f)

For strengthening our Regional Service Team in France we are currently looking for a Service Engineer (m/f) in Villebon-sur-Yvette (91), who will cover the regions France, UK & Ireland and Switzerland (French speaking parts)

Ideally, the candidate will be educated to a Baccalaureate +5 level in subjects such as Chemistry, materials science, Physics, mechanics, electronics and software with preferably an initial work experience in a support/service/training role.  New starters will also be considered.

Your tasks

Technical Sales

  • Providing timely and professional technical support to KRÜSS instrument users in the France, UK & Ireland

Maintenance

  • Ensuring that all KRÜSS instruments under service maintenance contracts are promptly and efficiently serviced
  • Maintaining the demonstration instruments in the KRÜSS France office
  • Providing limited services for onsite instrument repairs where appropriate

Installation & Training

  • Providing installation and training services to new and existing customers

Sales Support

  • Ensuring that certain types of sales activities are carried out with potential and existing customers

Our requirements

  • Excellent analytical skills for problem diagnosis and use of available resources for problem solving
  • Excellent manual skills
  • Active listener when diagnosing problems with customers
  • Good communication skills for training users
  • Good organisational skills for activities planning
  • Adaptable and polyvalent to work in a small structure

What we offer

  • A challenging position in a scientific environment with the world’s leading company in its field
  • An excellent working environment in a small family-owned business (100 people in Germany)
  • Professional development through regular training
  • A high level of self-responsibility
  • The freedom to develop your own ideas
  • Competitive salary depending upon experience
  • Company Car including private use, private health scheme and luncheon vouchers

    If you are interested in this position and would like to take things further, please contact Mr. Nicholas Hearn at +33 6 87 76 97 81 or send your CV via E-Mail.